Terms of Service

1. Introduction

Welcome to OPTO. We design custom digital products for sports brands — specifically for organizations, clubs, and academies that want to scale with clarity, identity, and impact.

Our core services include:

• Android development
• iOS development
• SaaS development
• Web development

Our focus is on creating meaningful digital experiences that help sports brands grow. By accessing our website or engaging our services, you agree to these Terms.

2. Definitions

To make these terms clear, here are some key definitions:

• Service: OPTO's design, development, and consulting services, as well as our website
• Client/You: The sports organization, club, academy, or entity engaging with OPTO
• Deliverables: The custom apps, websites, or software we build for you
• Website: The OPTO main site at https://optotech.io

3. Engagement & Services

When you hire OPTO, we enter into a specific agreement outlining the scope of work for your custom digital product.

• We provide detailed proposals and clarity on project scope
• We commit to high-quality code and design standards
• We work collaboratively with your team throughout the process
• Timeline and milestones are agreed upon before kick-off

4. Acceptable Use of Website

General Use

You may use our website to:

• Learn about our services and portfolio
• Contact us for project inquiries
• Read our resources and case studies

Prohibited Acts

You may not:

• Use our forms for spam or unsolicited marketing
• Attempt to hack or compromise our website security
• Copy our design assets or brand identity without permission
• Misrepresent your affiliation with OPTO or our sports partners

5. Privacy and Confidentiality

Your privacy and your project's confidentiality are paramount.

Key commitments:

• We execute NDAs (Non-Disclosure Agreements) for sensitive projects
• We do not share your proprietary data with other clients
• We respect the privacy of your athletes and users
• Our internal processes are designed to protect your intellectual property

6. Project Billing & Terms

Payment Structure

Our engagement models include fixed-price projects and monthly retainers for ongoing development.

• Payment schedules are defined in our specific Service Agreements
• Invoices are typically issued on milestones or monthly intervals
• Deposits may be required to secure development slots

Refunds & Cancellations

• Cancellation terms are outlined in individual project contracts
• Refunds are handled based on work completed and expenses incurred
• We aim for fair resolution in all dispute scenarios

7. Service Availability

We strive to provide reliable service, but we cannot guarantee 100% uptime. We aim for 99.9% uptime and will notify you of planned maintenance.

• We may temporarily suspend service for maintenance
• We're not liable for service interruptions beyond our control
• We'll make reasonable efforts to minimize downtime
• Status updates are available on our status page

7. Intellectual Property

We respect the intellectual property rights of our clients. Unless otherwise agreed in a separate Service Agreement:

• Client Ownership: You own the rights to the custom code, designs, and deliverables we create for you once full payment is received.
• OPTO Ownership: We retain rights to our pre-existing technologies, frameworks, open-source components, and the "OPTO" brand.
• Portfolio Rights: We reserve the right to display the work in our portfolio and marketing materials unless a strict NDA allows otherwise.

8. Support & Maintenance

Post-launch support is provided based on your specific support package.

• We do not guarantee 100% uptime for hosting services unless managed by us under an SLA.
• Standard bugs included in the scope are fixed free of charge during the warranty period (typically 30 days post-launch).
• Ongoing maintenance and feature updates are billed separately.

9. Limitation of Liability

To the maximum extent permitted by law, OPTO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our digital products.

Our total liability to you for any claims arising from these Terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

Termination by Client

You may terminate our engagement at any time by providing written notice as specified in your Service Agreement, subject to payment for work completed.

Termination by OPTO

We may suspend or terminate our services if you:

• Fail to make scheduled payments
• Materially breach these Terms or the Service Agreement
• Request us to perform illegal or unethical acts
• Create a hostile or abusive work environment for our team

11. Changes to Terms

We may update these Terms from time to time. For active client projects, the terms in your specific Service Agreement generally take precedence.

• We will notify active clients of material changes via email
• Updated terms will be posted on this page

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where OPTO is incorporated.

Any disputes arising from these Terms or the Service will be resolved through binding arbitration or in the courts of our jurisdiction.

13. Contact Information

If you have questions about these Terms of Service or potential projects, please contact us:

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any specific Service Agreements, constitute the entire agreement between you and OPTO regarding our Services.